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Sovereign Enterprise Infrastructure

The Operating System for Salons, Barbershops & Clinical Practices

Replace fragmented tools with a single sovereign system. Booking, live reception board, chair terminal, clinical SOAP records, and ERPNext general ledger—with zero marketplace commissions.

0%
Booking Commissions
100%
Client Data Ownership
57 / 57
Verified Test Suite
QAR 799
Business Base ERP Tier
Frontline Operations

Integrated Operational Portals & Workflows

Every role in your business operates through dedicated web terminals built for iPads, smartphones, and desktop computers. Screens marked “Live Verified” were captured from the running FrontDesk environment.

Customer-Facing Brand

White-Label Website & Booking Storefront

Launch a branded customer website from the same tenant that runs reception, booking, checkout, and accounting. Business settings control the logo, colors, contact details, homepage copy, services, operating hours, gallery, and calls to action.

  • ✓ Vertical Presets: Adapt terminology and presentation for clinics, salons, spas, barbershops, dental, aesthetics, and wellness.
  • ✓ Single Source of Truth: Publish services and staff from the same operational catalog used by the booking portal.
  • ✓ Configurable Content: Manage hero copy, story, gallery, testimonials, hours, and contact links from Business Settings.
  • ✓ Direct Conversion: Send visitors directly into the tenant's booking flow without a marketplace profile.
GET /
frontdesk.local
Branded FrontDesk customer website
📷 Live Verified Screen • Branded Customer Storefront Open Customer Website →
Front Desk Reception

Live Reception Board & Room Matrix

Your entire clinic or salon schedule on one clean screen. Front-desk staff can see which patient is in which treatment room, how long they have been in the chair, and who is waiting in the lobby—all without clicking around or asking across the room.

  • ✓ Visual Room Status: See instantly which rooms are in-treatment (green), waiting (yellow), or ready.
  • ✓ 1-Click Walk-Ins: Seat walk-in guests who arrive at the door immediately without slowing down your day.
  • ✓ Zero Double-Booking: Rooms, doctors, and specialists are locked automatically so appointments never clash.
  • ✓ Automatic Board Refresh: Reception screens poll for operational changes every 15 seconds, with a manual refresh available at any time.
GET /board
frontdesk.local/board
Live Reception Board
📷 Live Verified Screen • Front Desk Reception Open Live Board →
Speed & Convenience

Universal Client Search & Spotlight

Find any patient or client in two seconds. While answering phone calls, receptionists simply tap search or press a keyboard shortcut to instantly pull up any client by name, phone number, or booked service without leaving the board.

  • ✓ Instant Phone Lookup: Search by the last 4 digits of a phone number to greet returning clients by name immediately.
  • ✓ 1-Tap Appointment Jump: Click any search result to open appointment details or jump straight to checkout.
  • ✓ Distraction-Free Focus: Smoothly dims the background so busy receptionists focus on the caller without losing their place.
  • ✓ Works on iPad & Desktop: Accessible anytime via the search icon or standard keyboard shortcuts.
CMD+K or Search on /board
frontdesk.local/board (Spotlight Search)
Universal Client Search
📷 Live Verified Screen • Command Palette Try Spotlight Search →
Treatment Room Tablet

Station & Operatory Tablet Mode

A clutter-free touch screen designed specifically for doctors, therapists, and stylists inside treatment rooms. Staff see who is in their chair, start treatments with one tap, review client allergies, and alert the cashier when finished.

  • ✓ 3 Simple Touch Buttons: 'Start Client', 'In Progress', and 'Done & Checkout'. Zero computer skills needed.
  • ✓ Allergy & Safety Warnings: Prominent badges show sensitive-skin warnings and medical contraindications in bright color.
  • ✓ Saved Formulas & Notes: Doctors and stylists see past hair formulas, facial notes, and visit history right at the station.
  • ✓ Hands-Free Cashier Handover: Tapping 'Done' sends the bill directly to the front desk for instant payment.
GET /chair
frontdesk.local/chair?staff=chloe
Station & Chair Tablet Terminal
📷 Live Verified Screen • Operatory Terminal Open Chair Terminal →
Staff Mobile Portal

Doctor & Specialist Pocket Schedule

Specialists and stylists can check their daily appointments directly from their smartphones. They see today's clients, treatment times, and rooms without having to ask the front desk or carry printed paper schedules.

  • ✓ Mobile Daily Agenda: Staff open their private link to see their morning, afternoon, and evening appointments.
  • ✓ Today's Client Counter: Shows at a glance how many clients are completed and how many remain today.
  • ✓ 1-Tap Client Contact: Call or message a patient directly if a treatment is running slightly ahead or behind.
  • ✓ Always Synced: Online bookings and last-minute updates show up immediately in their pocket.
GET /my_schedule
frontdesk.local/my_schedule
Doctor & Specialist Pocket Schedule
📷 Live Verified Screen • Mobile Staff Agenda Open Staff Schedule →
Self-Service Booking

24/7 Client Online Booking & Packages

A modern, self-service booking page your clients love using on their phones day or night. Clients choose their practitioner, select treatments or multi-visit packages, and pick an available time slot that fits their busy life.

  • ✓ Multi-Visit Packages: Sell bundled wellness and grooming packages with clear pricing to lock in repeat business.
  • ✓ Arabic & English Bilingual: Seamless language switching with complete right-to-left (RTL) Arabic layout.
  • ✓ Smart Duration Booking: Books back-to-back services perfectly without creating awkward idle gaps in your schedule.
  • ✓ Reminder-Ready: WhatsApp confirmations and reminders are available when a messaging gateway provider is configured.
GET /book
frontdesk.local/book
Online Booking & Treatment Packages
📷 Live Verified Screen • Client Booking Flow Try Online Booking →
Digital Safety & Legal

Paperless Digital Consent Forms

Replace paper intake with a bilingual, mobile-friendly consent workflow. Clients review treatment disclosures, answer medical screening questions, type their legal signature, and confirm consent before treatment.

  • ✓ Digital Confirmation: Clients type their full legal name and confirm the disclosure from a phone, tablet, or desktop.
  • ✓ Medical & Allergy Checklists: Clearly flags conditions like skin allergies or medications so providers treat safely.
  • ✓ Automatically Filed: Signed records attach to the customer profile with timestamp and request IP for traceability.
  • ✓ Pre-Arrival Intake: Share the secure consent link through your configured customer channel before arrival.
GET /consent
frontdesk.local/consent
Digital Consent Forms
📷 Live Verified Screen • Digital Intake Form Open Consent Workflow →
Medical & Aesthetic Records

Clinical Prescriptions & Treatment Notes

A professional digital encounter and prescription sheet for medical clinics, dentists, and aesthetic centers. Record diagnosis details, home-care recommendations, and prescribed medications with clear dosage instructions on official letterhead.

  • ✓ Plain-Language Medications: Clearly lists medicines, dosages (e.g. 500mg), and times per day so patients never get confused.
  • ✓ Official Clinic Letterhead: Formally formatted with your clinic branding, doctor credentials, and official license details.
  • ✓ Print-Friendly Dossier: Print the treatment and medication instructions or share the page link through your configured customer channel.
  • ✓ Permanent Treatment History: Keeps an organized history of past diagnoses and recommendations for every follow-up visit.
GET /rx
frontdesk.local/rx?encounter=FD-ENC-2026-0092
Clinical Prescriptions & Notes
📷 Live Verified Screen • Medical Encounter Slip Open Prescription Sheet →
Zero Phone Hassle

1-Tap Self-Service Rescheduling

Let clients change their own appointment dates and times without calling your front desk. When clients receive an appointment reminder, a single link lets them pick another open time slot in seconds.

  • ✓ Secure Token Link: A personalized link can be delivered through the business's configured messaging provider.
  • ✓ Only Shows Real Openings: Clients can only choose time slots where both the specialist and room are genuinely free.
  • ✓ Availability Revalidation: The selected replacement slot is checked again before the booking is updated.
  • ✓ Zero Staff Distraction: Receptionists spend less time on phone rescheduling and more time delighting clients in person.
GET /reschedule
frontdesk.local/reschedule
Self-Service Rescheduling Portal
📷 Live Verified Screen • Client Rescheduling Try Rescheduling →
Stop No-Shows & Deposits

Booking Deposits & Hosted Payment Requests

Require a flat or percentage deposit before confirming an appointment. FrontDesk includes a demonstrable payment-request flow and supports production gateways through configured Tap, Stripe, or QPay integrations.

  • ✓ Configurable Rules: Set a flat or percentage deposit based on the business's booking policy.
  • ✓ Auto-Credited at Cashier: The front desk cashier automatically sees the deposit paid and charges only the remaining balance.
  • ✓ Gateway Adapter: Payment requests are linked to ERPNext Payment Request records and provider callbacks.
  • ✓ Clear Demo Boundary: The included simulated gateway is for demonstration; live card methods depend on the merchant's configured provider.
GET /fd_pay
frontdesk.local/fd_pay?pr=ACC-PRQ-2026-00007
Online Deposits & Checkout
📷 Live Verified Screen • Simulated Payment Request View Payment Portal →
Front Desk Cashier

Express POS Checkout & Product Sales

Fast, friendly checkout that converts completed visits into ERPNext invoices. Cashiers select a visit, add retail products or services, apply loyalty rewards, recognize deposits, and post the final tender.

  • ✓ Deposit + Final Tender: Recognize a paid booking deposit and collect the remaining balance by the selected counter payment method.
  • ✓ Retail Products & Add-Ons: Add hair clays, skincare creams, or extra services to the bill with one tap.
  • ✓ Digital Loyalty Stamp Cards: Automatically tracks repeat visits and applies free rewards on the 6th or 10th visit.
  • ✓ ERP Invoice Output: Generate an official ERPNext Sales Invoice with bilingual item-name snapshots for configured receipt formats.
GET /checkout
frontdesk.local/checkout
Express POS Register
📷 Live Verified Screen • Cashier POS Terminal Open POS Checkout →
Financial Balancing

End-of-Day Operational Summary

Review the day's paid bookings, gross and net sales, payment-method totals, booking sources, tips, and practitioner commission estimates from one operational summary.

  • ✓ Payment Reconciliation: Compare submitted invoice totals across cash, card, and online methods.
  • ✓ Revenue Mix: Separate service revenue, retail products, tips, and discounts.
  • ✓ Source Attribution: Review bookings by web, walk-in, AI/API, and front-desk origin.
  • ✓ Commission Estimates: Display practitioner service totals and calculated commission amounts.
GET /daily_summary
frontdesk.local/daily_summary
Daily Operational Summary
📷 Live Verified Screen • Financial Closing Open Cash Out →
Total Business Ownership

Sovereign Clinic Back-Office & ERP Ledger

Run FrontDesk and ERPNext in one private deployment. Manage bookings, customer records, service catalog, stations, stock, invoicing, and accounting from a unified back-office.

  • ✓ Private Deployment: Operate on a tenant-owned or managed Frappe site without marketplace booking commissions.
  • ✓ ERPNext Inventory: Manage retail products, warehouses, stock entries, purchasing, and reorder workflows in ERPNext.
  • ✓ Complete Patient CRM: Search past customer visits, lifetime spend, upcoming appointments, and medical notes.
  • ✓ 100% Data Sovereignty: Your patient records and business numbers belong to you alone on your private server.
GET /app/frontdesk
frontdesk.local/app/frontdesk
Sovereign Clinic Back-Office & ERP Workspace
📷 Live Verified Screen • Sovereign Back-Office Cockpit Open Desk Workspace →
Clinical History & CRM

Sovereign Patient Records & Treatment History

Track clinical sessions, procedure notes, prescriptions, and attending practitioners in one centralized encounter list. Authorized desk users can review completed treatments and open the linked customer, booking, or clinical record.

  • ✓ Centralized Audit Trail: Review full encounter histories with linked practitioners, stations, and visit timestamps.
  • ✓ Linked Customer Record: Move from an encounter to the related customer, booking, consent, and prescription data.
  • ✓ Frappe Permissions: Control access through configured users, roles, and DocType permissions.
  • ✓ Zero Cloud Vendor Lock-In: All patient records are stored on your private sovereign database.
GET /app/service-encounter
frontdesk.local/app/service-encounter
Clinical Service Encounters Ledger
📷 Live Verified Screen • ERP Service Encounters Open Encounters →
Sovereign Financials

Official ERPNext Sales Invoices & Revenue Reconciliation

FrontDesk checkout creates an official ERPNext Sales Invoice with customer mapping, itemized services and extras, deposit recognition, tender details, and configured tax templates.

  • ✓ Submitted Invoice: Front-desk checkout creates and submits the ERP document in the configured company.
  • ✓ QAR & Tax Configuration: Use ERPNext currency, company, tax-template, and print-format settings.
  • ✓ Complete Connection Chain: Every invoice is linked to the exact appointment, attending doctor, and treatment room.
  • ✓ Finance Handoff: Print or export invoices through standard ERPNext accounting tools.
GET /app/sales-invoice
frontdesk.local/app/sales-invoice/ACC-SINV-2026-00006
Official ERPNext Sales Invoice
📷 Live Verified Screen • ERP Sales Invoice Open Invoices →
Enterprise Accounting

General Ledger & Financial Statements

Submitted ERPNext invoices post double-entry entries to the General Ledger. Finance teams can trace the originating voucher and use standard ERPNext reports for revenue, receivables, taxes, trial balance, and financial statements.

  • ✓ Double-Entry Accounting: Submitted vouchers update the configured receivable, revenue, tax, and payment accounts.
  • ✓ Standard Statements: Use ERPNext P&L, balance sheet, trial balance, and General Ledger reports.
  • ✓ Company Reporting: Report by the configured ERPNext company, accounts, cost centers, and dimensions.
  • ✓ 100% Data Sovereignty: Your financial data resides in your own dedicated database—never shared or rented.
GET /app/query-report/General Ledger
frontdesk.local/app/query-report/General Ledger
ERPNext General Ledger
📷 Live Verified Screen • General Ledger Open General Ledger →
Universal Architecture

One Sovereign Engine • Three Specialized Industry Personas

FrontDesk is not a generic booking tool. Business Settings adapt the terminology, visual preset, booking-step order, customer labels, staff labels, and station labels for each supported vertical.

Medical • Dental • Derm

Clinical & Specialist Medical Center

Patient-first terminology, practitioner scheduling, examination-room resources, multi-vital tracking, digital medical screening, SOAP notes, and printable prescriptions.

Clinical Center Persona
  • ✓ Clinical Encounter: SOAP documentation, vitals, assessment, plan, and prescription rows.
  • ✓ Treatment Plans: Track multi-session care plans and linked clinical encounters.
  • ✓ Paperless Consent: Bilingual disclosure, medical screening, and typed legal-name confirmation.
Persona Preset: clinical_medical
Barbershop • Men's Grooming

High-Paced Barbershop & Lounge

Barber-first workflow optimized for speed, chair turnover, walk-in line management, razor fades, beard sculpting, and direct barber commission calculation.

Barbershop Persona
  • ✓ Chair Terminal: Seat, start, and complete visits from a touch-oriented practitioner screen.
  • ✓ Walk-In Queue: Instant ticket generation for clients walking in off the street.
  • ✓ Barber Commissions: Instant shift summary tracking revenue per chair.
Persona Preset: barbershop_grooming
Luxury Spa • Aesthetics

Bespoke Aesthetic Clinic & Spa

Treatment-first terminology, curated wellness packages, multi-visit treatment series, aesthetic photo history, and calming VIP customer experience.

Aesthetic Clinic Persona
  • ✓ Service Bundles: Sell and redeem 5-session laser and facial packages.
  • ✓ Treatment Rooms: Reserve staff and stations while applying the configured slot buffer.
  • ✓ Booking Deposits: Require a flat or percentage deposit through a configured payment provider.
Persona Preset: spa_aesthetic
Master System Index

FrontDesk Route Directory & Demonstration Entry Points

These routes are available in the demonstration environment. Tokenized customer pages such as consent, rescheduling, prescriptions, and payment requests require a valid record-specific link.

CLIENT

Client Self-Service Surfaces

Mobile-friendly portals for patients, clients, and guests

OPS

Reception & Clinician Terminals

Operational web terminals for practitioners, reception, and cashiers

ERP

Sovereign ERP Desk & Accounting

Unified customer, clinical, invoicing, inventory, and accounting records

Market Comparison

FrontDesk vs. Booking Marketplaces

Why paying per-booking commissions and juggling 4 separate software subscriptions costs 3x more than a sovereign unified system.

Swipe horizontally to compare →

Capability Fresha Booksy Odoo Partner FrontDesk Sovereign
Monthly Cost (8-Staff) ~QAR 1,690 / mo (full stack) ~QAR 1,200 / mo + add-ons QAR 15k–50k one-off QAR 799 + staff pricing
Booking Commission 1.29% + €0.20 on payments Marketplace commission None 0% (Zero forever)
Client Data Ownership Fresha owns the relationship Booksy owns the directory Client owns database 100% Private database
Full ERP & General Ledger Sync to Xero (sold separately) No Yes (generic, unconfigured) Native ERPNext GL included
Payroll & Gulf End-of-Service No No Custom module needed Available with Frappe HRMS deployment
Clinical SOAP & Treatment Records No No Third-party app SOAP, vitals, consent & treatment plans
Biometric Clock-in Terminal No No Complex integration Optional attendance connector deployment
Bilingual Arabic/English POS Partial English only Translation required Arabic item snapshots for configured receipts
Straightforward Economics

Transparent Monthly Pricing

Qatar launch pricing in QAR. No percentage of merchant revenue; gateway and messaging-provider charges remain with the selected providers.

Solo
Single chair, independent barber, solo aesthetician or nail tech.
199 QAR / mo
1 Staff Member included
  • ✓ Full booking portal (/book)
  • ✓ Staff board & chair queue
  • ✓ Express POS checkout
  • ✓ Client dossiers & loyalty stamps
Select Solo →
Core
Salons, barbershops, and spas up to 5 team members.
499 QAR / mo
+49 QAR / staff over 5
  • ✓ Everything in Solo
  • ✓ Multi-room facility resource locking
  • ✓ Full ERPNext inventory & GL
  • ✓ Tokenized rescheduling links
  • ✓ Daily sales summary & commission estimates
Select Core →
Clinical
Medical, dental, physiotherapy, and aesthetic wellness clinics.
999 QAR / mo
+69 QAR / practitioner
  • ✓ Full Clinical SOAP documentation
  • ✓ Digital consent & medical screening
  • ✓ Allergy alerts & treatment history
  • ✓ Multi-vital tracking & printable Rx
  • ✓ Multi-session treatment plans
Select Clinical →

The True Cost Calculation

An 8-staff salon in Doha doing QAR 45,000/mo on Fresha pays €8.95/staff plus payment processing (1.29% + €0.20) and add-ons, amounting to roughly QAR 1,690 every month—while still lacking payroll and general ledger accounting.

At the published comparison assumptions, FrontDesk Business can reduce annual software spend while bringing operations, accounting, and client records into one managed deployment. Final savings depend on staff count, provider charges, and selected integrations.

Fresha (~QAR 1,690) vs. FrontDesk (QAR 799)
QAR 891 / mo
Net Monthly Cash Reclaimed